Privacy Policy

Last updated: August 5, 2026

1. Data Controller Identification

• Identity: Recovera Forensics (hereinafter, “Recovera”)
• TAX ID (NIF): –
• Address: 990 BISCAYNE BLVD.
  STE. 501-16
  MIAMI, FL 33132
• Email: info@recoveraforensics.com

2. Purpose of Data Processing

At Recovera, we process the information provided by interested parties for the following purposes:

• Inquiry Management: To respond to requests for information received through the website or WhatsApp.
• Service Provision: To execute contracted scam investigation, blockchain asset tracing, and OSINT analysis services.
• Legal Advisory: To facilitate contact with collaborating law firms when explicitly requested by the user.
• Fraud Prevention: To comply with legal obligations regarding anti-money laundering (AML) and digital security.

3. Lawful Basis for Processing

The legal basis for processing your data is:

1. Consent of the Data Subject: By checking the acceptance box on our forms or contacting us through direct channels.
2. Execution of a Contract: When processing is necessary for the performance of the contracted investigation service.
3. Legitimate Interest: To ensure the security of our network and services, as well as to improve the quality of our customer service.

4. Data Retention Period

Personal data will be retained:

• For as long as the contractual or professional relationship is maintained.
• For the duration required to comply with legal obligations (generally 5 years for professional liability and 10 years under anti-money laundering regulations).
• Until the data subject requests its erasure or withdraws consent.

5. Recipients and Data Sharing

Recovera will not transfer your data to third parties, except in the following cases:

• Legal Obligation: To State Security Forces and Judicial Authorities upon official request.
• Professional Collaborators: To partner law firms or expert witnesses, solely and exclusively when the client has explicitly requested this service.
• Data Processors: Technology service providers (hosting, CRM) acting under strict confidentiality clauses and compliance with GDPR.

6. Data Security

Given the nature of our activity (fraud investigation and cybersecurity), Recovera applies high-level technical and organizational measures to ensure the integrity, confidentiality, and availability of information, preventing its loss, alteration, or unauthorized access.

7. User Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request erasure of your data when it is no longer necessary.
• Object to or restrict processing under certain circumstances.
• Data Portability.

To exercise these rights, you may send an email to info@recovera.es attaching a copy of your ID card or equivalent identification document. Additionally, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have been violated.

8. Changes to the Privacy Policy

Recovera reserves the right to modify this policy to adapt it to legislative or jurisprudential developments. Any changes will be published on this page.